There’s been a growing fear globally that Artificial Intelligence (AI) and automation will replace millions of jobs. While this may be true in developed economies, Kenya’s job market is different.
Here’s a breakdown of how AI is impacting jobs in Kenya, why full automation is far off, and which careers are safe – or even growing – in the AI era.
The Hype Around AI Taking Jobs
Globally, companies are replacing customer service agents, data entry clerks and even writers with AI tools like ChatGPT and automation bots. In Kenya, these tools are gaining traction but:
Our economy is still largely informal (over 80%)
Most industries still rely heavily on human labor
Internet penetration and digital skills are still developing
So while some local companies may use AI for chatbots or digital marketing, full automation is far from reality.
Where AI Is Already Making an Impact in Kenya
Some sectors are slowly integrating AI and automation:
Banking & Fintech: Chatbots, fraud detection, credit scoring systems
E-commerce: Automated recommendations and customer support bots
Healthcare: AI-assisted diagnostics and appointment scheduling
Transport: Route optimization and traffic prediction in ride-hailing apps
But most of these technologies still require human oversight and don’t replace jobs entirely.
Jobs That Are Safe – And Even Growing
According to recent trends, here are jobs in Kenya that are less likely to be replaced by AI in the short term:
Skilled trades (electricians, plumbers, masons)
Creative industries (graphic design, video production, content creation)
Healthcare professionals (nurses, doctors, lab techs)
Education and training (teachers, tutors, curriculum developers)
Tech jobs that create and manage AI (developers, data analysts, cybersecurity)
Skills Kenyans Should Focus on in the AI Era
Rather than fear AI, the best approach is to adapt. Here are future-proof skills to learn:
Critical thinking and problem-solving
Basic programming and data analysis
Digital marketing and eCommerce skills
Soft skills: communication, emotional intelligence, leadership
AI literacy – understanding how AI tools work
What the Government and Institutions Are Doing
TVET institutions are introducing AI and robotics into training programs
Initiatives like Ajira Digital are equipping youth with digital job skills* Universities are incorporating AI into tech courses
The Ministry of ICT is also working on policies to promote safe and responsible AI.
Conclusion
AI won’t replace all jobs – at least not in Kenya’s current state. The opportunity is in learning to work with AI and use it to boost efficiency, productivity and innovation.
Don’t fear the future. Get ready.