It is quite normal to forget your Safaricom number, especially if you have recently gotten a new SIM card or use multiple phone numbers. Luckily, retrieving your number with Safaricom has been made pretty easy through a few simple means. You will be guided through the steps in this article, plus some extra tips for managing your Safaricom number in Kenya.

1. How to Find Your Safaricom Number

Method 1: Using USSD Code

The easiest and most used method of finding out your Safaricom number is through a USSD code. Here is how you can go about it:

  • Step 1: Dial *100# for prepaid and *200# for postpaid customers on your telephone number.
  • Step 2: On the on-screen menu, select Option 5: My Account.
  • Step 3: Then select Option 2: My Number.

Your Safaricom number will appear on the screen.
This method is absolutely free, and it works for any telephone with a Safaricom SIM card, whether it be a smartphone or a simple phone.

Method 2: Calling or Texting a Friend

Another easy way to check your number is by making a call or sending a text to any of your friends or family. It will appear on their screens, and they can tell you about it. Note that you must have sufficient airtime for calling or sending a text.

Method 3: Using MySafaricom App

Once installed on your smartphone, checking your number is as easy as these steps using the MySafaricom app:

  • Open the MySafaricom App.
  • Once logged in, your Safaricom number will show on the homepage, right beneath your account details.

This method is relevant if you already use the app for managing your Safaricom services.

Method 4: Checking Your SIM Card Packaging

Check your SIM card packaging or the card that held your SIM if you still have it, as, in most cases while purchasing new SIM cards, the number is printed on it. Check the SIM jacket for your number or refer to any documentation from the time of purchase.

2. Other Tips to Note About Your Safaricom Number

a) Save Your Number in Your Contacts

Once you retrieve your number, it is advisable to save the contact in your phonebook. You can save the contact with the name "My Number" or whatever suits you best, so that you can get hold of your number from your contact list if you happen to forget it sometime in the future.

b) Link Your Number to Your Accounts

Connect your important accounts to your Safaricom number, such as M-Pesa, email, and social media accounts. This may come in handy while recovering your number if the SIM card gets lost or replaced.

c) Memorize Your Number

On the other hand, you can memorize your number by repeating it aloud, writing it as often as possible, or associating it with something that helps you remember it.

d) Registration of SIM Cards

Ensure your Safaricom SIM card is registered in your name. Aside from Kenyan law making it compulsory to have a registered SIM card, this helps in situations where you lose or damage your SIM card and may need assistance in number recovery or replacing it with a new SIM card.

3. Frequently Asked Questions

Can I Find My Safaricom Number Without Airtime?

Yes, it is absolutely free to check your number using the USSD code *100#. You do not need any credit for this service.

Can I Find My Safaricom Number if My Phone is Lost?

You can still check for your Safaricom number if your phone is lost by checking the packaging of your SIM or calling Safaricom customer care. If your SIM was registered, you can recover it by presenting your identification at a Safaricom outlet.

How Can I Change My Safaricom Number?

You cannot directly change your Safaricom number yourself; you would have to buy another SIM card. However, if you want to stop using the current number, you can either purchase a new SIM card or contact Safaricom to deactivate your old number.

4. Conclusion

Forgetting your Safaricom number is a minor inconvenience that can be easily resolved through simple methods, including using USSD codes, the MySafaricom app, or even asking a friend for help. Once you retrieve it, it’s a good idea to save it in your contacts and link it to your important accounts to avoid future problems.

Safaricom has simplified the process for users in Kenya, offering convenient tools to help them manage their phone numbers and stay connected without any hassle.