If you’re a Safaricom user and you’ve ever set a Skiza Tune, you know how fun and personalized it makes your caller experience. But what happens when you want to remove or change it? Whether you’re tired of the current tune or want something new, here’s how to do it quickly and easily.

What is a Skiza Tune?

A Skiza Tune is a caller ringback tone that plays a selected tune instead of the standard ringing sound when someone calls your Safaricom number. It’s a popular feature among Kenyan mobile users.

How to Remove Your Skiza Tune

You can stop your current Skiza Tune in two simple ways:

Method 1: Using USSD

  1. Dial *811# from your Safaricom line.

  2. Select 5: Manage Active Tunes.

  3. If you have active tunes they'll be listed otherwise, you'll see no active tunes found.

  4. Choose the tune you want to remove.

  5. Select Delete or Unsubscribe.

Method 2: Using SMS

  1. Send the word DELETE to 811.

This removes the currently active Skiza Tune from your line. You’ll receive a confirmation message from Safaricom.

How to Change Your Skiza Tune

If you want to change your tune to something new:

  1. Dial *811#.

  2. Choose Skiza Tunes.

  3. Browse categories or search for a specific tune by name or code.

  4. Once you find a tune you like, select Set as Tune.

Alternatively, Use SMS:

  1. Send the Skiza Code of your desired tune to 811.

  2. Example: Send 987654 to 811.

How to Get Skiza Tune Codes

  • Visit the official Skiza portal: https://skiza.safaricom.com.

  • Or, dial *811# and explore the music categories.

Charges

Skiza Tunes cost Ksh 1.50 per day and are automatically renewed unless you unsubscribe.

Final Thoughts

Whether you’re removing, changing, or updating your Skiza Tune, Safaricom makes the process easy. Just dial *811# or send a simple SMS, and your caller tune experience is fully in your hands.