We’ve got some fantastic news from Absa Bank Kenya that will make customers want to do a happy dance! No more pesky fees for those transactional SMS notifications or e-statements. Who’s the mastermind behind this awesome decision, you may ask? Well its none other than the head honcho of Premier and Liabilities, Simon Gachahi! You see, it’s all thanks to the valuable feedback from YOU, the customers. Your voices were heard loud and clear, and Absa listened!

Simon Gachahi shared the exciting news, beaming with pride and joy, because this move isn’t just about banking; it’s about creating a customer-obsessed financial institution. Absa wants to be your go-to place for all things banking, where you’re at the center of every decision they make. And let’s be honest, who doesn’t want to feel like the star of their own show?

So, what’s the grand plan behind this SMS and e-statements fee waiver? Simple – it’s all about making you, the customer, happier than a kid in a candy store. Absa knows that when you’re satisfied, they’re doing their job right. And to put it in their own words, they want to “boost overall satisfaction.” I can almost hear you cheering from here!

Recently, they introduced the Absa Digital Savings Account, and let me tell you, it’s like hitting a jackpot! With a stunning interest rate of 9% per annum, you can watch your savings grow faster than any other financial institution out there, unless of course its the government issued securities that just seem not to get a match.

And here’s a cherry on top! Absa doesn’t believe in keeping you waiting for your rewards. They offer monthly interest payouts on your savings. It’s like having a personal treasure chest that grows every month! So, whether you’re saving up for a dream vacation, a fancy new gadget, or even a lion’s share of Maasai Mara memories, Absa has got your back.

Now, if you’re thinking, “Is this too good to be true?”, I assure you, it’s as real as the legendary story of the Maasai warriors. Absa Bank Kenya is turning dreams into reality, one satisfied customer at a time. They’re raising the bar and showing us all what a customer-first approach truly means.