Samsung is a well-known and respected brand in the smartphone industry, with their Galaxy line being a popular choice among users. However, in recent years, the prices of their devices have significantly increased, making them less accessible for many customers.

Despite the high prices, Samsung’s commitment to innovation is apparent in their latest releases, such as the Fold4 and Flip4 devices. These foldable phones offer impressive technology, but their cost can be prohibitive, with a fully decked-out Fold4 priced at KES 250K.

To make their devices more accessible, Samsung has introduced purchasing plans and trade-in options for their older models. However, even with these options, the prices are still high for most customers.

The Galaxy S series has also seen a significant price increase over the years, with the base model of the S23 series costing KES 135,000. Safaricom, a Kenyan telco, is offering a contract deal where customers can pay in monthly installments, making the phones more affordable for some.

One advantage of purchasing a Samsung Galaxy phone is the company’s commitment to updating their devices. The S23, for example, offers 4 years of major software updates and 5 years of security updates. This dedication to customer satisfaction may be a factor in the high prices of their devices, but it also means that customers can keep their phones for longer, without feeling the need to upgrade as frequently.

While Samsung’s high prices may be a concern for many customers, it is important to note that their devices are of excellent quality, and their commitment to customer satisfaction is commendable. The matured Android/Galaxy experience also means that their devices can last longer than they used to, and with their commitment to updates, customers can enjoy their phones for years to come.